Log inSign up

Acceptable Use Policy

Last Updated: April 10, 2024

This Acceptable Use Policy sets out a list of acceptable and unacceptable conduct for our Services. If we believe a violation of the policy is deliberate, repeated or presents a credible risk of harm to other users, our customers, the Services or any third parties, we may suspend or terminate your access.

This policy may change as Wallow grows and evolves, so please check back regularly for updates and changes. Capitalized terms used below but not defined in this policy have the meaning set forth in the User Terms of Service.

Wallow may exercise its right to analyze information to protect the safety of users and prevent illegal activity. We use privacy-protective hash-based detection software to proactively remove child sexual abuse material.

Wallow also accepts and investigates reports of violations of both the User Terms of Service and Acceptable Use Policy from Customers and Users. Reports are reviewed by trained individuals and prohibited content may be deleted from the Services.

We place strict controls over employee access to Customer Data. There are technical controls and audit policies in place to ensure that access to Customer Data is logged. For more information see our Security Practices page.

Do

  • Comply with all User Terms of Service, including the terms of this Acceptable Use Policy
  • Comply with all applicable laws and governmental regulations
  • Upload and disseminate only Customer Data to which Customer owns all required rights under law and under contractual and fiduciary relationships
  • Use commercially reasonable efforts to prevent unauthorized access to or use of the Services
  • Keep passwords and all other login information confidential
  • Monitor and control all activity conducted through your account in connection with the Services
  • Promptly notify us if you become aware of or reasonably suspect any illegal or unauthorized activity or a security breach involving your account
  • Comply with all applicable terms of the third party applications that you access or subscribe to in connection with the Services
  • Ensure that the email address associated with your Wallow profile remains current and valid

Do Not

  • Permit any third party that is not an Authorized User to access or use a username or password for the Services
  • Share, transfer or otherwise provide access to an account designated for you to another person
  • Use the Services to store or transmit any Customer Data that may infringe upon or misappropriate someone else's intellectual property
  • Upload to, or transmit from, the Services any data, file, software, or link that contains harmful components
  • Attempt to reverse engineer, decompile, hack, disable, interfere with, disassemble, modify, copy, translate, or disrupt the features, functionality, integrity, or performance of the Services
  • Attempt to gain unauthorized access to the Services or related systems or networks
  • Access the Services in order to build a similar or competitive product or service
  • Use the Services in any manner that may harm minors
  • Engage in activity that incites, supports, or encourages self-harm, violence, or hatred
  • Impersonate any person or entity or falsely state your affiliation with a person, organization, or entity

Additional Prohibitions

The following activities are also strictly prohibited:

  • Using the Services to provide material support or resources to any organization(s) designated as a foreign terrorist organization
  • Accessing, searching, or creating accounts for the Services by any means other than our publicly supported interface
  • Sending unsolicited communications, promotions or advertisements, or spam
  • Violating publicity or privacy rights or defaming others
  • Engaging in, promoting, soliciting, facilitating, or encouraging illegal activity
  • Placing any advertisements within a Wallow client
  • Sending altered, deceptive, or false source-identifying information, including "spoofing" or "phishing"
  • Abusing referrals or promotions to get more credits than deserved
  • Sublicensing, reselling, time sharing, or similarly exploiting the Services
  • Using the Services for consumer purposes, as Wallow is intended for use by businesses and organizations
  • Accessing or using the Services on behalf of, or for the benefit of, any Patent Assertion Entity
  • Using contact or other user information obtained from the Services to contact Authorized Users outside of the Services without their express permission
  • Authorizing, permitting, enabling, inducing or encouraging any third party to do any of the above

Contacting Wallow

Please feel free to contact us if you have any questions about Wallow's Acceptable Use Policy. You may contact us at feedback@wallow.app or at our mailing address:

Wallow, Inc.

315 W 36th St, 5th floor

New York, NY 10018

USA