Terms of Service
These User Terms of Service (the "User Terms") govern your access and use of the Déjà platform, automated incident resolution tools, and website (collectively, the "Services").
Please read them carefully. These User Terms are a legally binding contract between you and Déjà, Inc ("Déjà," "we," "us").
1. Applicability
These User Terms apply to you as an Authorized User of the Services. You are an Authorized User if:
- You have created an account using your corporate email address.
- You have been invited to a Déjà Workspace by a Customer.
- You have authorized an integration (e.g., GitHub, Sentry).
If you are entering into these User Terms on behalf of an entity, you represent that you have authority to bind that entity.
2. Relationship: You, the Customer, and Us
The "Customer" controls the Workspace. The Customer is the organization that authorized the integration and administers payment for the Déjà subscription.
- Customer Data belongs to the Customer. We process it only on their behalf.
- The Customer controls access and may revoke it at any time.
- If you leave your employer, your access to the Workspace and its history ends.
3. Access & Integrations
To use Déjà, you must connect third-party services. By doing so, you represent that you have permission to grant read access and are not violating third-party terms.
Déjà accesses connected accounts strictly to provide recall services, as described in our Privacy Policy. We do not write code to your repositories unless explicitly authorized via a separate "Fix Agent" scope.
4. Intellectual Property & Covenant Against Generative Training
- YOUR IP:You retain full ownership of your source code, stack traces, and data.
- OUR IP:Déjà retains ownership of its platform, deterministic matching algorithms, and Knowledge Graph architecture.
- COVENANT AGAINST GENERATIVE USE:Déjà represents and warrants that Customer Data (including but not limited to Source Code, Stack Traces, and Commit Metadata) shall not be used, directly or indirectly, for the training, fine-tuning, or vectorization of any Generative Artificial Intelligence models, Large Language Models (LLMs), or probabilistic inference engines. This covenant applies to both global foundational models and internal proprietary models.
5. Nature of Deterministic Verification
The Services provide deterministic linkage between telemetry and version control artifacts. While Déjà verifies the "Chain of Custody" for resolution, the Customer acknowledges that Déjà does not author the code. The Customer retains sole responsibility for the operational impact of the deployed resolution.
6. Acceptable Use
You agree not to:
- Reverse engineer the deterministic matching engine.
- Use the Service to build a competitive product.
- Upload illegal or malicious content.
- Bypass rate limits or safety gates.
7. Limitation of Liability
READ THIS CAREFULLY.
IN NO EVENT WILL DÉJÀ BE LIABLE FOR LOST PROFITS, DATA LOSS, OR CONSEQUENTIAL DAMAGES.
Our maximum aggregate liability is limited to $100 or the amount paid by the Customer for your seat in the prior twelve (12) months, whichever is greater.
8. Modifications
We may modify these Terms with reasonable notice. Continued use of the Service constitutes acceptance of the modified Terms.
9. Transition & Data Extraction
Upon termination of this Agreement, Déjà guarantees the Customer access to the Audit Extraction API for a period of thirty (30) days to facilitate the programmatic retrieval of all verified Chain of Custody records. Déjà shall not withhold evidence data as a penalty for termination.
10. General Provisions
- Governing Law: State of New York.
- Venue: New York County Courts.
- Severability: If any part is invalid, the rest remains enforceable.
11. Contacting Déjà
Déjà, Inc.315 W 36th St., 5th Floor
New York, NY 10018 USA
Email: legal@deja.ai