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Privacy Policy

Effective Date: Apr 11, 2024

This Privacy Policy describes how Wallow collects, uses, and discloses information associated with an identified or identifiable person or device as described in this Privacy Policy (the "Personal Data") and what choices you have around this activity.

When we refer to "Wallow," we mean Wallow, Inc., as explained in more detail in the "Identifying the Data Controller and Processor" section below.

Applicability of This Privacy Policy

This Privacy Policy applies to Wallow's online productspace productivity tools and platform, including the associated Wallow mobile and desktop applications, Wallow.app and other Wallow websites, and other interactions you may have with Wallow.

This Privacy Policy does not apply to any third-party applications or software that integrate with the Services through the Wallow platform, or any other third-party products, services or businesses.

Information We Collect and Receive

Wallow collects and receives information through operating the Services and Websites, and through other interactions with Wallow. Such information includes:

Customer Data

Customers or Authorized Users routinely submit Customer Data (such as messages, files or other content) to Wallow when using the Services.

Other Information

Wallow also collects, generates and/or receives various categories of Other Information:

  • Productspace and account information

  • Usage Information

  • Cookie Information

  • Contact Information

  • Third-Party data

  • Audio and video metadata

  • Additional Information

How We Process Your Information

Customer Data will be used by Wallow in accordance with a Customer's instructions, including to provide the Services, any applicable terms in the Customer Agreement, a Customer's use of Services functionality, and as required by applicable law.

Wallow uses Other Information to operate our Services, Websites, and business, based on the following legal grounds:

  • Compliance with legal obligations
  • Legitimate interests (providing services, investigating security issues, supporting customers, etc.)
  • Consent where applicable

How We Share and Disclose Information

Wallow may share and disclose Information in the following ways:

  • According to customer instructions
  • For displaying and operating the Services
  • To enable collaboration between users
  • With corporate affiliates
  • During business transactions (mergers, acquisitions, etc.)
  • In aggregated or de-identified form
  • To comply with law enforcement and legal requests
  • To protect rights and safety
  • With consent

Security

Wallow takes security of data very seriously. We work hard to protect information you provide from loss, misuse, and unauthorized access or disclosure, taking into account the sensitivity of the information and the current state of technology.

Age Limitations

Wallow does not allow use of our Services and Websites by anyone younger than 16 years old, to the extent prohibited by applicable law.

Changes to This Privacy Policy

Wallow may change this Privacy Policy from time to time. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, Wallow will provide additional notice.

International Data Transfers

Wallow may transfer your Personal Data to countries other than the one in which you live, including transfers to the United States. We ensure compliance with applicable data protection laws and offer appropriate safeguards for such transfers.

Data Protection Officer

To communicate with our Data Protection Officer, please email dpo@wallow.app. dpo@wallow.app.

Identifying the Data Controller and Processor

In general, Customer is the controller of Customer Data. Wallow is the processor of Customer Data and the controller of Other Information.

Wallow, Inc., an American company based in New York, New York, is the controller of Other Information and a processor of Customer Data relating to Authorized Users who use Productspaces established for Customers outside of the U.S. and Canada.

Your Rights

Individuals in the European Economic Area, the United Kingdom, Brazil, and across the globe have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to your personal information, as well as to seek to update, delete, or correct this information.

California Privacy Rights

California law requires that we detail the categories of personal information that we collect and disclose for certain business purposes. California consumers may request to know more details about the categories or specific pieces of personal information we collect, to delete their personal information, to opt out of any "sales", and to not be discriminated against for exercising these rights.

Contacting Wallow

If you have any questions about this Privacy Policy or Wallow's practices, or if you are seeking to exercise any of your statutory rights, please contact us at privacy@wallow.app or at our mailing address: privacy@wallow.app

Wallow, Inc.

315 W 36th St, 5th floor

New York, NY 10018 USA