How Rivet Software Delivered 37% Faster with Wallow
The Invisible Drag That Was Costing Them More Than Time
Rivet Software thought they were winning.
Shipping on schedule. On budget. No production fires. Customers were happy. Leadership was nodding.
But something didn’t feel right.
Velocity was unpredictable. Meetings were long. Handoffs were fuzzy. And no one could explain why every sprint felt heavier than the last.
They weren’t failing.
They were slowly leaking potential.
Turns out, the problem wasn’t speed.
It was visibility.
Every delay had a reason — a missed dependency, an outdated API, a blocked team that stayed quiet too long. But the reasons were hidden. Invisible. Until Wallow.
Wallow didn’t add more dashboards.
It connected the dots between obstacles.
Now, engineering sees blockers in real time.
Product sees where friction is building.
Leaders get data that drives better bets.
In less than 90 days, Rivet was shipping 37% faster.
Not because they worked harder — but because they finally saw what was in the way.
Wallow helped them stop guessing. And start delivering.
The Real Expense Wasn’t on the Budget Sheet
(But it was bleeding time, morale, and momentum)
Sarah Chen, VP of Engineering, knew something wasn’t right.
“We kept hitting the same walls. Different teams. Different quarters. But always the same delays.”
Sarah Chen, VP of Engineering
It wasn’t a crisis.
It was invisible drag.
And it was expensive:
- 4+ hours per engineer each week—lost to Slack spelunking and link chasing
- Integration bugs discovered after sprint planning
- Tech debt decisions made in panic, not priority
- Tribal knowledge buried in threads, never to be found again
All of it slowed down delivery.
None of it showed up in the metrics.
“We weren’t measuring it, so we weren’t managing it.
And if it’s not visible, it’s not fixable.”
Until Wallow.
Sarah Chen, VP of Engineering
Making the Invisible Obvious
In January 2024, Rivet added Wallow. Not everyone was convinced.
“Another tool? We already have Jira, Slack, GitHub, Figma, Notion…”
Mark, Backend Engineer
But Wallow wasn’t a new destination.
It was a lens. One that revealed the drag the others couldn't.
For the first time, the team started surfacing real-time friction:
- Outdated API docs no one flagged
- Vague requirements from product
- Surprise rate limits from third-party services
- Cross-team dependencies hiding in plain sight
These obstacles weren’t new.
They were just buried—in PR comments, Slack threads, and Jira tickets.
Wallow didn’t replace their stack. It made their stack speak the same language.
For the first time, the whole team could see the slowdown—before it became a breakdown:
Patterns Hide in Plain Sight
Within two weeks of using Wallow, the noise turned into signals.
The Thursday Deploy Problem
Every Thursday, something broke. Not random. Not bad luck. Just bad timing—backups were eating the same resources as deployments.
The Forgotten Frontend
Backend APIs were evolving. But no one told the frontend. Documentation lagged. Velocity dropped. Everyone blamed someone else.
The Circular Wait
Three teams. All waiting for each other. None of them knew it. Work stalled—not from blockers, but from blindness.
"These weren't one-off issues. They were recurring, invisible patterns. And once we saw them, we stopped repeating them."
Sarah Chen, VP of Engineering
Wallow didn’t just show them the bugs. It showed them why they were happening. And that’s when things started to change.
Culture Is the Real KPI
The metrics mattered—but the shift in mindset mattered more.
"The biggest change wasn’t technical—it was cultural. Teams stopped hoarding context. They stopped hiding problems. Now, visibility is the default. And problems get solved faster because they’re seen by everyone."
Sarah Chen, VP of Engineering
But the numbers don't tell the whole story.
The biggest change has been cultural. Teams don't hoard information anymore. They don't hide obstacles. There's a shared understanding that making problems visible is how we solve them.
Sarah Chen, VP of Engineering
The Ripple Effect
What started in engineering didn’t stay there. Wallow’s impact spread across the org:
- Product teams made smarter tradeoffs, finally seeing the tech debt that had been hiding in plain sight.
- Customer success gave clients real timelines—based on actual blockers, not guesswork.
- New hires ramped faster by learning from real patterns, not tribal knowledge.
"Before Wallow, we managed around obstacles by tapping shoulders. Now we manage through patterns and proof."
Sarah Chen, VP of Engineering
Beyond Shipping Faster
For Rivet, the 37% acceleration in delivery was just the beginning.
The quality of what they shipped improved. Technical debt decreased. Team morale increased.
We're not just shipping faster. We're shipping better. And the team is enjoying the process more.
Sarah Chen, VP of Engineering
The simple act of making obstacles visible created a virtuous cycle of continuous improvement.
Could Your Team Be 37% Faster?
Most software teams have accepted a certain level of friction as "just the way things are."
But what if it's not?
What if the difference between good and great isn't more process or more talent, but simply more visibility?
What if your team is already capable of being 37% faster?
You just can't see what's holding them back.
Ready to make your obstacles visible?
Start your free 14-day trial and see how Wallow can transform your development process.
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