Breaking Down Enterprise Walls
How Global Corp eliminated $2.4M in redundant work by making the invisible visible
The Problem: Global Corp had 12,000 employees across 7 departments working in disconnected silos. Information moved slowly. Solutions were reinvented repeatedly. Obstacles remained invisible until projects failed. It wasn't a talent problem—it was a visibility crisis.
When Big Means Blind
Enterprise scale amplifies invisibility.
For decades, we've accepted a simple equation: as organizations grow, visibility decreases. We compensate with more meetings, more documentation, more process. The result? More friction, less momentum.
"We had thousands of Slack conversations, hundreds of Jira tickets, and dozens of weekly status reports. And yet critical information about obstacles still fell through the cracks. Nobody could see the whole picture."
— Jennifer Reeves, CIO, Global Corp
At Global Corp, this translated to seven-figure costs that didn't appear on any balance sheet: duplicated efforts, abandoned initiatives, and systemic problems that persisted for years.
The Silent Tax
Most enterprise waste doesn't announce itself.
Two teams solving the same problem. Three departments building incompatible solutions. Five stalled initiatives waiting on the same blockers. These costs hide in plain sight—visible only when you have a system designed to see them.
Creating Cross-Departmental Visibility
When Global Corp implemented Wallow, they didn't just add a tool—they created a lens that revealed what had been invisible for decades.
- Cross-departmental visibility into obstacles instead of siloed reporting
- Seamless integration with existing enterprise tools like ServiceNow, Salesforce, and Azure DevOps
- Advanced security and compliance features that satisfied their most stringent requirements
- Pattern recognition across multiple business units revealing systemic obstacles
Finding Patterns in the Noise
The transformation wasn't just about seeing individual obstacles—it was about identifying patterns that no single team could recognize.
"Within three months, we discovered that 73% of our critical delays stemmed from just four systemic issues. Issues we'd been treating as separate problems for years. Once we could see the pattern, the solution became obvious."
— Richard Torres, VP of Operations
When Solutions Multiply
Enterprise visibility doesn't just eliminate redundancy—it multiplies solutions.
When one team solves a problem that seven other teams can see, you don't get 1+7. You get 1×7. Solutions propagate instantly. Patterns become obvious. The organization stops treating symptoms and starts curing causes.
The Integration Advantage
For Global Corp, Wallow's enterprise integration capabilities meant they didn't have to change how they worked—just what they could see.
The system connected to their existing tools, extracting and surfacing obstacle data that had always been there but remained hidden in disconnected systems.
Global Corp maintained their existing security and compliance standards while gaining unprecedented visibility. The result: 47% less redundant work, 63% faster issue resolution, and $2.4 million in annual savings.
The Human Side of Enterprise Visibility
Beyond the metrics, Global Corp experienced what they called "the empathy dividend."
Teams stopped blaming each other for delays and started collaborating on removing obstacles. Cross-departmental understanding replaced finger-pointing. And leadership gained a clear view of where to focus strategic resources.
"We thought we had a coordination problem. What we actually had was a visibility problem. Fix visibility, and coordination happens naturally."
— Jennifer Reeves, CIO, Global Corp
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